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(Aren't the deliveries supposed to happen outside during the pandemic?) He was extremely accusatory and aggro when I finally came to the door. The last time he just left before I got my product and the most recent time he kind of came barging upstairs to my apartment door. He claims to keep calling my number but I never get his calls. I loved this place until I had two very unpleasant deliveries with the same guy. I'm only going back for the remainder of my renewal discount.

She walked away and came back with a voucher for the sweatshirt with a sassy attitude 'anything els I can get you'. I asked again about the sweatshirt and yet another deep sigh and roll of the eyes. She went to grab my RSO and came back to finish cashing me out, and told me I was all set.

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Lastly, when I had first walked up to the counter to place my order I inquired about the free sweatshirt they advertised for renewals and the women took a deep breath and sighed like she didn't want to get me a sweat shirt.

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I ended up giving her a little run down on how to make edibles with RSO. Like come on, no wonder your just a bud tender(even then you should know). Again, she said 'it's an applicator, how are you going to use it' I told her I'm going to make edibles, and then she's like 'but how, it's already active'. When I told her what I wanted (2 half g of RSO) she was like 'it's an applicator' questioning me on how to use it. The women who helped me was very snippy with me when I came in for the Renewal patient discount. Pushy agitated bud tenders that test you and question your purchases. I hope they keep up the communication and attention to detail. Really felt like they were committed to my satisfaction.Not sure if they read my last review but either way it was a good course correction. It was.Really appreciate the time and effort put in by Gabby and Justin. Beyond satisfied.I even got a call soon afterwards from Justin wanting to double check if the order was correct. Rev was going to be able to deliver today.My order was delivered by 12:30pm. Awesome.I got a confirmation text.It gets better. I told her I would call her back if necessary.It worked. I told her that I wanted to give it a shot and she agreed it might be worth it. Much appreciated.Thankfully, as I was talking to Gabby, I was also on the site and noticed that the Delivery option had appeared. Hopefully the order would be delivered by Tuesday at the latest.

She offered to take down my order by phone and promised to submit it as soon as the system was back up. I was pleasantly surprised.I got a call from Gabby a little while later explaining that the site was down and probably would stay down until they caught up with 72+ orders dating from Friday.

So I placed a pick up order with a note attached requesting it as a delivery instead.Wasn't expecting much considering my experience yesterday. Update:Started the day the same as yesterday but thankfully the end result was much better.Tried to place a delivery order but ran into the same problem as yesterday. And in the end I got my meds, so I'm fine.Whenever I had customer service Qs they were helpful and prompt, but I never had a big issue to deal with. The biggest bummer I've had is one kind of grumpy delivery driver, but what can you do, this is a tough time for everyone. I think that the new delivery online system (dutchie) is nice but they need to add in my own discounts to the total so that I know at least approximately what I'll pay when the delivery gets to me.So all in all, I've been happy with them and won't complain. I often get the lil nugz or concentrates which end up being a decent deal for me (with delivery) if I buy a bunch at once. In fact I've only used them for delivery! Their products are good if slightly on pricey side but I do admit I am willing to pay that little extra just for the convenience of delivery. I have been using Rev Clinics a lot during COVID and I've never been more grateful for their delivery service.

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